Terms and Conditions Policy

Please read these terms carefully before using our IoT device management platform.

Effective Date: 2025-08-24 • Last Updated: 2025-08-24

Agreement to Terms

By accessing and using IoT Manager (“Service,” “Platform,” “we,” “us,” or “our”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions (“Terms”) govern your use of our IoT device management platform operated by [Your Company Name] (“Company,” “we,” “us,” or “our”).

Acceptance of Terms

By creating an account, accessing, or using our Service, you agree that you have read, understood, and agree to be bound by these Terms. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Description of Service

IoT Manager is a comprehensive platform that provides:

Core Services

  • Device Management: Connect, monitor, and control IoT devices
  • Data Analytics: Real-time dashboards and insights from device data
  • Automation: Rule-based workflows and device orchestration
  • Alert Systems: Notifications and monitoring for device status
  • API Access: Integration capabilities for third-party systems
  • Cloud Storage: Secure data storage and backup services

Additional Features

  • Multi-user collaboration and team management
  • Custom reporting and data visualization
  • Mobile and web applications
  • Third-party integrations and marketplace
  • Technical support and documentation

User Accounts

Account Registration

To use our Service, you must:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Be at least 18 years old or have parental consent
  • Comply with all applicable laws and regulations

Account Responsibilities

You are responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your account credentials
  • Immediately notifying us of any unauthorized use
  • Ensuring your team members comply with these Terms
  • All content and data uploaded to the platform

Account Termination

We may terminate or suspend your account if you:

  • Violate these Terms or our policies
  • Use the Service for illegal or unauthorized purposes
  • Fail to pay applicable fees
  • Engage in harmful or abusive behavior
  • Remain inactive for an extended period

Acceptable Use Policy

Permitted Uses

You may use our Service to:

  • Manage and monitor your legitimate IoT devices
  • Store and analyze device data for business purposes
  • Create automations and workflows for your operations
  • Collaborate with team members and authorized users
  • Integrate with approved third-party services

Prohibited Uses

You may not use our Service to:

  • Violate any laws, regulations, or third-party rights
  • Access or monitor devices without proper authorization
  • Transmit malicious code, viruses, or harmful content
  • Reverse engineer or attempt to extract our source code
  • Interfere with the Service’s security or functionality
  • Create fake accounts or impersonate others
  • Spam, harass, or abuse other users
  • Store or transmit illegal, harmful, or offensive content
  • Use the Service for competitive intelligence gathering
  • Exceed rate limits or attempt to overload our systems

Subscription Plans and Billing

Plan Types

We offer various subscription plans with different features and limitations:

  • Free Tier: Limited devices and features for evaluation
  • Professional: Enhanced features for small to medium businesses
  • Enterprise: Advanced features and priority support
  • Custom: Tailored solutions for large organizations

Billing Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as expressly stated
  • You authorize us to charge your payment method automatically
  • Price changes will be communicated with 30 days notice
  • Taxes are your responsibility unless otherwise stated

Payment Processing

  • We use third-party payment processors (Stripe, PayPal, etc.)
  • You must provide valid payment information
  • Failed payments may result in service suspension
  • You’re responsible for all charges incurred under your account

Data and Privacy

Your Data

  • You retain ownership of all data you upload or generate
  • You grant us a license to process your data to provide the Service
  • We implement industry-standard security measures
  • You’re responsible for backing up critical data
  • Data retention policies are outlined in our Privacy Policy

Device Data

  • We collect and process data from your connected devices
  • Aggregated and anonymized data may be used for service improvement
  • You control data sharing settings through your account
  • We don’t sell your personal or device data to third parties

Data Security

  • We use encryption for data in transit and at rest
  • Regular security audits and monitoring
  • Incident response procedures for data breaches
  • Compliance with applicable data protection regulations

Intellectual Property Rights

Our Rights

  • We own all rights to the Service, including software, design, and content
  • Our trademarks, logos, and brand elements are protected
  • You may not use our intellectual property without permission
  • We reserve all rights not expressly granted to you

Your Rights

  • You retain rights to your original content and data
  • You may use the Service according to these Terms
  • Any feedback or suggestions you provide may be used by us
  • Custom configurations and automations remain your property

Third-Party Rights

  • Respect all third-party intellectual property rights
  • Don’t upload copyrighted content without permission
  • Report any suspected intellectual property violations
  • Comply with open-source licenses where applicable

Service Availability and Support

Uptime and Reliability

  • We strive for high availability but don’t guarantee 100% uptime
  • Scheduled maintenance will be announced in advance
  • We maintain disaster recovery and backup procedures
  • Service level agreements (SLAs) vary by subscription plan

Technical Support

  • Support channels include email, chat, and documentation
  • Response times vary by subscription level and issue severity
  • We provide reasonable efforts to resolve technical issues
  • Some support services may incur additional charges

Service Modifications

  • We may update, modify, or discontinue features with notice
  • Major changes will be communicated at least 30 days in advance
  • We’ll provide migration tools for discontinued features when possible
  • Continued use after changes constitutes acceptance

Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • SERVICE INTERRUPTIONS OR TECHNICAL FAILURES
  • DAMAGES RESULTING FROM THIRD-PARTY ACTIONS OR CONTENT
  • TOTAL LIABILITY EXCEEDING THE AMOUNT PAID FOR THE SERVICE IN THE PAST 12 MONTHS

Exceptions

Some jurisdictions don’t allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless IoT Manager, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from:

  • Your use of the Service
  • Violation of these Terms
  • Infringement of any third-party rights
  • Your content or data uploaded to the Service
  • Negligent or wrongful conduct

Third-Party Integrations

Approved Integrations

  • We may offer integrations with third-party services
  • These integrations are subject to third-party terms and policies
  • We’re not responsible for third-party service availability or performance
  • Integration features may change or be discontinued

API Usage

  • API access is provided subject to rate limits and fair use policies
  • You must comply with our API documentation and guidelines
  • Commercial API usage may require separate agreements
  • We reserve the right to modify or restrict API access

Regulatory Compliance

  • You’re responsible for compliance with applicable laws and regulations
  • This includes data protection, export controls, and industry-specific requirements
  • We provide tools and documentation to assist with compliance
  • Certain features may be restricted in some jurisdictions

Export Controls

  • The Service may be subject to export control laws
  • You agree not to export or re-export the Service in violation of such laws
  • You represent that you’re not on any government restricted party lists
  • Compliance with export regulations is your responsibility

Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law provisions.

Dispute Process

  1. Informal Resolution: Contact us first to resolve disputes informally
  2. Mediation: Unresolved disputes may be subject to mediation
  3. Arbitration: Final disputes may require binding arbitration
  4. Class Action Waiver: You agree to resolve disputes individually, not as part of a class action

Jurisdiction

Any legal proceedings must be brought in the courts of [Your Jurisdiction].

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, pandemics, or acts of God
  • Government actions, laws, or regulations
  • Internet service provider failures or cyber attacks
  • Labor disputes or supply chain disruptions
  • Third-party service provider outages

Modifications to Terms

Update Process

  • We may modify these Terms at any time with notice
  • Material changes will be communicated via email or platform notification
  • Updates will be posted on our website with effective dates
  • Continued use after changes constitutes acceptance

Your Options

If you don’t agree to updated Terms, you may:

  • Discontinue use of the Service
  • Contact us to discuss concerns
  • Download your data before termination
  • Seek refunds according to our refund policy

Termination

Termination by You

  • You may terminate your account at any time through account settings
  • Paid subscriptions will continue until the end of the billing period
  • You’re responsible for downloading your data before termination
  • Some data may be retained according to our data retention policy

Termination by Us

We may terminate your account for:

  • Violation of these Terms or our policies
  • Non-payment of fees
  • Illegal or harmful use of the Service
  • Extended periods of inactivity
  • Business discontinuation or service changes

Effects of Termination

Upon termination:

  • Your access to the Service will cease
  • Your data will be deleted according to our retention policy
  • Outstanding fees remain due and payable
  • Certain provisions of these Terms will survive termination

Privacy and Data Protection

Privacy Policy

Our Privacy Policy, incorporated by reference, describes how we collect, use, and protect your information. By using the Service, you consent to our privacy practices.

Data Subject Rights

If you’re in the EU or other jurisdictions with data protection laws, you may have additional rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Objection to processing

Accessibility

We’re committed to making our Service accessible to users with disabilities. We strive to comply with applicable accessibility standards and continuously improve our platform’s accessibility features.

Contact Information

For questions about these Terms or our Service:

General Inquiries: [iotdevicemanager@gmail.com]

Definitions

  • “Content” means any data, text, graphics, or other materials uploaded to the Service
  • “Device” refers to IoT devices, sensors, and connected hardware
  • “Personal Data” has the meaning given in applicable data protection laws
  • “Service” means the IoT Manager platform and related services
  • “User” means any individual or entity using the Service

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and IoT Manager regarding the Service and supersede all prior agreements and understandings.

Thank you for choosing IoT Manager. We’re committed to providing you with a secure, reliable, and powerful IoT device management platform.

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