Our Story
Founded by a team of IoT veterans, we experienced firsthand the complexity of managing thousands of IoT devices without internet access. We've found many solutions that worked phenomenally well for devices that have stable internet connection that enable us to remotely monitor, update, and interact with the devices.
Unfortunately, when we were not able to guarantee internet to some of these devices (e.g. due to client restrictions), or temporarily lost internet connectivity to that device (e.g. ethernet patch cable gets cut), we found ourselves in real trouble.
We now had to build custom tools to enable on-site technicians to be able to perform basic maintenance (e.g. file offloads) and critical updates. This required a lot of work to get right but also added the complexity of managing an entirely separate update maintenance and process. There must be an easier way...
Then the idea came into our head: what if we build an IoT device management system with a primary focus on the offline and tricky network topology scenarios, and a secondary focus on the online devices? And so we did!